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Enforcement action is focused on deterring non-compliance and on ensuring the integrity, safety and fairness of gambling operations in Victoria.
The enforcement tools available to us vary across the different sectors we regulate. They can include notices of non-compliance, directions, disciplinary action, and criminal prosecution.
When breaches are detected, our regulatory response is proportionate to the risks posed and harm caused by the gambling provider’s failure to comply with their obligations. We consider, amongst other, their conduct, (including their level of cooperation) and whether they have proactively taken steps to rectify or remedy the issue.
The type of action we take depends on such matters as the severity of the breach, the risk of harm to the community, and the person's compliance history.
We take a zero-tolerance approach when we detect deliberate or opportunistic contraventions by operators.
Notice of non-compliance
Notices of non-compliance identify alleged regulatory non-compliance and give the recipient the opportunity to voluntarily undertake remedial action to bring about compliance within a particular timeframe.
Infringement notice
Infringement notices, like fines, are a financial sanction imposed for breaches of specific laws. They can be used instead of commencing criminal proceedings.
Disciplinary actions against gambling entities
Disciplinary action for non-compliance with regulatory obligations can be taken by the Commission or by a staff delegate.
The types of disciplinary action that can be taken include written censure, variation of conditions of licence, suspension or cancellation of licence or the imposition of a fine.
See below list of disciplinary actions taken against persons or companies found to be non-compliant with regulatory obligations.
Prior to 1 July 2022, the actions were taken by the Victorian Commission for Gambling and Liquor Regulation (VCGLR).
Keno (VIC) Pty Ltd - Disciplinary Action - Breach of Technical Standards
The Victorian Gambling and Casino Control Commission (VGCCC) has fined Keno (VIC) Pty Ltd $75,000 for failing to comply with the Technical Standards under its Related Agreement. As a result of the breach, a self-excluded person was able to create a second account and continue gambling with Keno.
Decision and Reasons for Decision - Keno VIC Pty Ltd - 15 July 2026(opens in a new window)PDF 266.45 KBWarrnambool Horse Hotel Pty Ltd - Disciplinary Action - Breach of the Gambling Regulation Act and Responsible Gambling Code of Conduct
The Victorian Gambling and Casino Control Commission has fined the Warrnambool Horse Hotel Pty Ltd (trading as the Flying Horse Bar and Brewery) has been fined $150,000 for multiple breaches of the Gambling Regulation Act 2003 (Vic), following a VGCCC inspection that also uncovered failures to comply with the venue’s Responsible Gambling Code of Conduct.
Decision and reasons for decision - Warrnambool Horse Hotel Pty Ltd DA 9 Feb 2026(opens in a new window)PDF 262.73 KBGood Friday and ANZAC Day - Disciplinary actions taken against 12 venues
The Victorian Gambling and Casino Control Commission has fined 9 venue operators a total of $58,000 for allowing customers to use poker machines outside permitted trading hours applicable to the 2025 Good Friday and ANZAC Day public holidays. A further 3 venue operators were issued censure warnings.
In Victoria, permitted hours of operation on poker machines is restricted and closely aligned with a venue operator’s liquor licence hours, which may have additional restrictions on public holidays that include Good Friday and ANZAC Day.
Decision and reasons for decision - The Bridge Hotel - BH01 Pty Ltd(opens in a new window)PDF 251.86 KBDecision and reasons for decision - Clayton RSL Sub-Branch Inc(opens in a new window)PDF 258.86 KBDecision and reasons for decision - Freccia Azzurra Club(opens in a new window)PDF 267.5 KBDecision and reasons for decision - Kerang Bowling Club Inc(opens in a new window)PDF 261.21 KBDecision and reasons for decision - Lakes Entrance RSL Sub-Branch Inc(opens in a new window)PDF 259.04 KBDecision and reasons for decision - Mansfield Golf Club Inc(opens in a new window)PDF 257.93 KBDecision and reasons for decision - Murray Downs Golf & Country Club Ltd(opens in a new window)PDF 251.89 KBDecision and reasons for decision - Sebastopol Bowling Club Inc(opens in a new window)PDF 258.26 KBDecision and reasons for decision - Sunbury Bowling Club Inc(opens in a new window)PDF 250.96 KBDecision and reasons for decision - Sunbury United Sporting Club Limited(opens in a new window)PDF 258.8 KBDecision and reasons for decision - The Brunswick Club(opens in a new window)PDF 266.63 KBDecision and reasons for decision - The Moonee Ponds Club Inc(opens in a new window)PDF 258.57 KBCrown Melbourne - Disciplinary action - Exclusion breach
The Victorian Gambling and Casino Control Commission has issued a fine of $100,000 to Crown Melbourne for failing to prevent an excluded person from gambling at the casino in October 2024.
Decisions & Reasons for Decision- Crown DA 24 November2025(opens in a new window)PDF 302.17 KBCrown Melbourne - Disciplinary action - Censure
On 19 August 2025, the Commission censured Crown Casino in relation to multiple breaches of regulations requiring patrons to set limits prior to commencing play on poker machines at the casino and to set up accounts in their legal name.
Decision and Reasons for Decision - Crown DA 19 Aug 2025(opens in a new window)PDF 210.38 KBQuestBet - Disciplinary action - Responsible Gambling Code of Conduct breaches
**Decision to take disciplinary action currently before VCAT for review
On 1 August 2025 the Victorian Gambling and Casino Control Commission fined fined online bookmaker QuestBet $80,000 for continuing to accept bets from a customer displaying observable signs of gambling-related distress, in contravention of its Responsible Gambling Code of Conduct.
Decision and Reasons for decision - QuestBet - 1 August 2025(opens in a new window)PDF 332.43 KBWerribee RSL - Disciplinary action - Self-exclusion
The Victorian Gambling and Casino Control Commission has fined the venue operator Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from entering their venue, in contravention of its self-exclusion program.
Decision and reason for decision - Werribee RSL - 17 July 2025(opens in a new window)PDF 237.98 KBGood Friday and ANZAC Day - Disciplinary actions taken against 14 venues
The Victorian Gambling and Casino Control Commission has fined 14 venue operators a total of $195,000 for allowing customers to use poker machines outside permitted trading hours applicable to the 2024 Good Friday and ANZAC Day public holidays. A further 4 venue operators were issued censure warnings. In Victoria, the availability of poker machines is restricted to a venue operator’s liquor licence hours, which may have additional restrictions on public holidays that include Good Friday and ANZAC Day.
Update 25 July 2025:
Fines were incorrectly applied to the Court House Hotel, Rubicon Hotel and Camden Town Hotel. These have been withdrawn and refunded. The penalties for the remaining 11 venues, totalling $180,000 are not affected by this change. Relevant documents for these 3 venues have been removed.
Altona RSL Sub-Branch Inc - Decision and reasons for decision(opens in a new window)PDF 352.39 KBBlack Rhino (Courthouse) Pty Ltd - - Decision and reasons for decision(opens in a new window)PDF 370.27 KBBlack Rhino (Peninsula) Pty Ltd - Decision and reasons for decision(opens in a new window)PDF 373.6 KBC K & Sons Pty Ltd - Decision and reasons for decision(opens in a new window)PDF 372.2 KBClayton RSL Sub-Branch Inc - Decision and reasons for decision(opens in a new window)PDF 471.47 KBGVH Shepparton Pty Ltd - Decision and reasons for decision(opens in a new window)PDF 374.93 KBHoppers Crossing Club Limited - Decision and reasons for decision(opens in a new window)PDF 375.53 KBLara Sporting Club Inc - Decision and reasons for decision(opens in a new window)PDF 373.1 KBShepparton Club Inc - Decision and reasons for decision(opens in a new window)PDF 376.76 KBThe Morwell Club Inc - Decision and reasons for decision(opens in a new window)PDF 376.53 KBThe Wonthaggi Club Inc - Decision and reasons for decision(opens in a new window)PDF 358.52 KBWhittlesea Bowls Club Inc - Decision and reasons for decision(opens in a new window)PDF 371.61 KBSale & District Greyhound Racing Club Inc - Decision and reasons for decision(opens in a new window)PDF 359.23 KBVictoria Amateur Turf Club - Decision and reasons for decision(opens in a new window)PDF 266.06 KBPortland Memorial Bowling Club Inc - Decision and reasons for decision(opens in a new window)PDF 358.88 KBVicBet - Disciplinary action - Exclusion breach and Responsible Gambling Code of Conduct breaches
**Decision to take disciplinary action currently before VCAT for review.
On 13 January 2025, the VGCCC took disciplinary action against the bookmaker registration holders Rodney Allen Cleary, Louise Ellen Cleary, Timothy Allen Cleary and Kate Louise Cleary, trading as bookmaking partnership VicBet.
The Commission has imposed two separate fines of $50,000 and $80,000.
You can download a copy of the Commission’s decision and reasons for decision below.
VicBet Decision and Reasons(opens in a new window)PDF 261.17 KBCrown Melbourne - Disciplinary action - Self-exclusion
On 14 October 2024, the Commission determined that there were grounds to take disciplinary action against Crown Melbourne Ltd for allowing 242 self-excluded persons to gamble at Crown’s Melbourne casino between October 2023 and May 2024. It is a contravention of the Casino Control Act 1991 for Crown to allow excluded people, including self-excluded people, to gamble.
The Commission determined the appropriate disciplinary action to be taken was the imposition of a $2 million fine.
Commission's decision and reasons(opens in a new window)PDF 213.12 KBOkebet - Disciplinary action - Inducements and direct marketing breaches
** Decision to take disciplinary action currently before VCAT for review.
On 12 September 2024, the Victorian Gambling and Casino Control Commission took disciplinary action against OkeBet (Norman Oke, Steven McKay & Mark Opie) on two grounds including a letter of censure and a fine of $100,000.
The letter of censure was issued in relation to OkeBet sending marketing to self-excluded individuals.
The fine was issued in relation to inducements that were sent to members and associates of local sporting clubs where they were offered credit as an inducement to open a betting account.
Decisions & Reasons for Decision - Okebet - Oct 2024(opens in a new window)PDF 384.39 KBDisciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Repeated breaches (x153) of Responsible Gambling Code of Conduct
On 14 August 2024, the Commission determined that there were grounds to take disciplinary action against Tabcorp Wagering (Vic) Pty Ltd for 153 occasions where direct marketing was sent to customers that had elected to ‘take-a-break’, in contravention of its 2021 Responsible Gambling Code of Conduct.
The Commission determined that the appropriate disciplinary action outcome was to issue a letter of censure.
Disciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Repeated breaches (x153) of Responsible Gambling Code of Conduct(opens in a new window)PDF 302.46 KBDisciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Repeated breaches (x9) of Responsible Gambling Code of Conduct and breaches of condition 5.4 of the Wagering and Betting Licence
On 6 August 2024, the Commission determined that there were grounds to take disciplinary action against Tabcorp Wagering (Vic) Pty Ltd (Tabcorp) for repeatedly breaching its 2014 Responsible Gambling Code of Conduct (Code) and condition 5.4 of the Wagering and Betting Licence.
The Commission determined the appropriate disciplinary action to be taken was the imposition of a $4.6 million fine.
Disciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Repeated breaches (x9) of Responsible Gambling Code of Conduct and breaches of condition 5.4 of the Wagering and Betting Licence(opens in a new window)PDF 509.34 KBDisciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Contravention of clause 5.4 of the Wagering and Betting Licence
On 6 August 2024, the Commission determined to take disciplinary action against Tabcorp Wagering (Vic) Pty Ltd for 4169 SMS text messages that were sent and did not include a mandatory opt-out link in contravention of clause 5.4 of the Wagering and Betting Licence and clause 5.3 of Ministerial Direction S 349.
The Commission determined that the appropriate disciplinary action outcome was to issue a letter of censure.
On 6 August 2024, the Commission determined that there were grounds to take disciplinary action against Tabcorp Wagering (Vic) Pty Ltd for 985 firewall rules that operated without the approval of the Commission, in contravention of section 4.2.3(2) of the Gambling Regulation Act 2003 (Vic) and the Wagering and Betting Agreement dated 19 December 2011.
Disciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Contravention of clause 5.4 of the Wagering and Betting Licence(opens in a new window)PDF 258.45 KBDisciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Contravention of the Gambling Regulation Act 2003 (Vic) and the Wagering and Betting Agreement
On 6 August 2024, the Commission determined that there were grounds to take disciplinary action against Tabcorp Wagering (Vic) Pty Ltd for 985 firewall rules that operated without the approval of the Commission, in contravention of section 4.2.3(2) of the Gambling Regulation Act 2003 (Vic) and the Wagering and Betting Agreement dated 19 December 2011.
The Commission determined that the appropriate disciplinary action outcome was to issue a letter of censure.
Disciplinary action – Tabcorp Wagering (Vic) Pty Ltd – Contravention of the Gambling Regulation Act 2003 (Vic) and the Wagering and Betting Agreement(opens in a new window)PDF 259.92 KBDisciplinary Action - Realbookie - Promotional material sent to self-exluded person breach
**Decision to take disciplinary action currently before VCAT for review
On 24 June 2024, the Victorian Gambling and Casino Control Commission fined Realbookie (Mark Samperieri & Christopher Lester) $50,000 for a breach relating to gambling correspondence and promotional material being sent to a self-excluded individual on seven separate occasions.
Decisions & Reasons for Decision - Realbookie - June 2024(opens in a new window)PDF 239.81 KBDisciplinary Action - Mintbet - Responsible Gambling Code of Conduct breaches
**Decision to take disciplinary action currently before VCAT for review
On 2 April 2024, the Victorian Gambling and Casino Control Commission fined MintBet $100,000 for accepting bets from an individual displaying indicators of distress that may be related to Problem Gambling and failing to have appropriate systems in place to help ensure that vulnerable individuals do not experience a loss of control from their gambling.
Decision and reasons for decision - Mintbet April 2024(opens in a new window)PDF 287.68 KBDisciplinary Action -Myndit - Account and Auditing Requirements breaches
On 6 February 2024, the Victorian Gambling and Casino Control Commission fined venue operator Myndit Pty Ltd a total of $80,000 for two incidents relating to the non-compliant payment of gambling winnings.
Decisions & Reasons for decisions - Myndit - February 2024(opens in a new window)PDF 240.74 KBDisciplinary Action - ALH - Shutdown period and Gaming hours breaches
On 20 December 2023, the Victorian Gambling and Casino Control Commission fined Australian Leisure and Hospitality Group Pty Ltd (ALH) a total of $480,000 for two disciplinary actions relating to failures to ensure its electronic gaming machines operated within nominated trading hours and adhered to mandatory shutdown period requirements.
The first disciplinary action attracting a fine of $420,000 relates to contraventions detected at seven venues operated by ALH, and the second disciplinary action attracting a fine of $60,000 relates to contraventions detected at an eighth venue operated by ALH.
Decisions and Reasons for decision - ALH- Dec 2023(opens in a new window)PDF 445.83 KBDisciplinary Action - Tabcorp Wagering (Vic) Pty Ltd - Unapproved software in the Wagering and Betting System on two occasions
On 23 November 2023, the Commission determined that there were grounds to take 2 disciplinary actions against Tabcorp Wagering (Vic) Pty Ltd for two separate contraventions of section 4.2.3(2) of the Gambling Regulation Act 2003 (Vic), where Tabcorp caused or permitted software to be used within the Wagering and Betting System that had not received prior approval from the Commission.
The Commission determined that the appropriate disciplinary action outcome was to issue a letter of censure in both disciplinary actions.
Disciplinary Action - Tabcorp Wagering (Vic) Pty Ltd - Unapproved software in the Wagering and Betting System on two occasions(opens in a new window)PDF 336.25 KBTabcorp Wagering (Vic) Pty Ltd - Disciplinary Action - Breach of directions
On 4 September 2023, the Commission determined that there were grounds to take disciplinary action against Tabcorp Wagering (VIC) Pty Ltd in respect of its failure to comply with 2 directions issued by the Commission under the Gambling Regulation Act 2003 in 2021 and regarding the major outage of the Wagering and Betting System on 7 November 2020. The Commission determined that the appropriate disciplinary action outcome was the imposition of a $1 million fine.
Tabcorp Wagering (VIC) Pty Ltd - Disciplinary Action - Breach of directions(opens in a new window)PDF 377.66 KBCrown Melbourne – Disciplinary Action – Unpaid casino tax
On 14 June 2023, the Commission determined that there were grounds to take disciplinary action against Crown Melbourne under the Casino Control Act 1991 (VIC) and in respect of Crown’s unpaid casino tax (known as Category 5 and Category 8).
The Commission determined that the appropriate disciplinary action outcome was the imposition of a $20 million fine, as well as requiring Crown Melbourne to pay the Commission’s costs and expenses for this disciplinary action.
Crown Melbourne – Disciplinary Action – Unpaid casino tax(opens in a new window)PDF 408.59 KBCrown Melbourne - Disciplinary Action - Bank cheque practice
On 26 April 2023, the Commission determined that there were grounds to take disciplinary action against Crown Melbourne under the Casino Control Act 1991 (Vic) for Crown’s undocumented practice of allowing patrons to gamble at the Melbourne casino by depositing bank cheques made out to themselves (and not to Crown, as required by the Casino Control Act 1991 (Vic))) and before the cheque had cleared.
Crown Melbourne - Disciplinary Action – Bank cheque practice(opens in a new window)PDF 410.67 KBCrown Melbourne - Disciplinary Action - Responsible Service of Gambling failings
On 3 November 2022, the Commission determined that there were grounds to take disciplinary action against Crown Melbourne in accordance with section 20(1)(dc) of the Casino Control Act 1991 (Vic) for its serious misconduct in failing its Responsible Service of Gambling obligations.
The Commission determined that the appropriate disciplinary action outcome was the imposition of fines totalling $120 million.
Crown Melbourne - Responsible Service of Gambling failings(opens in a new window)PDF 1.5 MBCrown Melbourne - Disciplinary Action - China Union Pay
On 27 May 2022, the Commission determined that there were grounds to take disciplinary action against Crown Melbourne in accordance with section 20(1)(dc) of the Casino Control Act 1991 (Vic), for allowing between 2012 and 2016 patrons to use credit or debit cards to access funds to gamble at the Melbourne Casino. This illegal conduct facilitated access to nearly $164 million, from which Crown derived an estimated revenue of more than $32 million.
The Commission determined that the appropriate disciplinary action outcome was the imposition of an $80 million dollar fine.
Crown Melbourne - China Union Pay process.(opens in a new window)PDF 413.25 KBCase note – Disciplinary action – Casino operator
On 22 December 2021, the Commission determined that there were grounds to take disciplinary action against Crown Melbourne in accordance with section 20 of the Casino Control Act 1991 (Vic).
The Commission determined that the appropriate disciplinary action outcome was the imposition of a $1 million fine, the maximum fine quantum then available.
Case note – Disciplinary action – Casino operator(opens in a new window)Word 304.5 KB
Disciplinary actions taken against Gaming Industry Employee Licence holders and Casino Special Employee Licence holders
See below a list of actions by year
Disciplinary action can be taken against an employee for non-compliance with regulatory obligations, potentially resulting in the suspension or disqualification of their employee licence.
Prosecution
Criminal proceedings are instituted in the Magistrates’ Court for breaches that are considered serious in nature and/or where the behaviour is conscious and deliberate. Outcomes can include the imposition of fines and the recording of convictions.
The VGCCC prosecutes offences against the Gambling Regulation Act 2003 and the Casino Control Act 1991, as well as associated Regulations. See below a list of prosecution results per year.
* Bolded rows are prosecutions relating to the same minor across all those matters
Matter Details of sentence Charges Maximum available fine Summary VGCCC v Warrnambool Horse Hotel Pty Ltd (trading as Flying Horse Bar and Brewery) Warrnambool Magistrates’ Court
8 August 2025
Without conviction
Aggregate fine of $6,000
VGCCC costs of $3,360
Minor entered gaming machine area – s 10.7.6(1) Gambling Regulation Act 2003 (4 charges) $92,308.80 On 4 occasions between 31 January and 16 February 2024, 6 minors all aged under 8 years, briefly entered the gaming machine area of the venue trading as the Flying Horse Bar and Brewery in Warrnambool for brief periods (less than a minute).
On 3 of the 4 occasions the minors were unaccompanied, the gaming area was unmanned and it was unsupervised.
In sentencing the Magistrate found this was a serious example of offending but noted the relatively young age of the minors, the short periods of time the minors were in the gaming machine area, the overall operating loss over the last 3 years of the accused, the very low amount of revenue from the gaming machines as well as the significant and timely remedial measures implemented by the accused to prevent further offending.
No prior convictions.
But for the plea of guilty, the sentence would have been a fine of $30,000 – s 6AAA Sentencing Act 1991.
VGCCC v Australian Leisure and Hotel Group (ALH)
(Cramers Hotel, Excelsior Hotel, Mountain View Hotel)Melbourne Magistrates' Court
23/06/2025
Without Conviction
Aggregate fine of $38,000
VGCCC Costs of $40,000Minor entered gaming machine area 3 x 10.7.6 (1)
Allowing a minor to gamble 3 x 10.7.3 (1)$139,730.40 ALH pleaded guilty to 6 charges, having self-reported the breaches to the VGCCC. Charges involving 3 minors at 3 venues on 4 dates in 2024.
Incident 1 – Cramers Hotel:
Charge 1: Offences in respect of a minor entering a gaming machine area [Note: the offending spanned over two days and another charge was rolled up into this Charge 1]
Charge 2: Offences in respect of allowing a minor to gamble
Incident 2 – Excelsior Hotel:
Charge 3: Offences in respect of a minor entering a gaming machine area
Charge 4: Offences in respect of allowing a minor to gamble
Incident 3 – Mountain View Hotel:
Charge 5: Offences in respect of a minor entering a gaming machine area
Charge 6: Offences in respect of allowing a minor to gamble.VGCCC v Victoria Amateur Turf Club
(Peninsula Club)
Moorabbin Magistrates’ Court
17/02/2025
Without Conviction
Aggregate fine of $7,000
Costs awarded to the VGCCC in amount of $3,500
Minor entered gaming machine area
1 x 10.7.6 (1)
Allowing a minor to gamble
1 x 10.7.3 (1)
$44,380.80 On 10 June 2023, a minor entered the gaming machine area of the approved premises known as the Peninsula Club on two occasions in breach of section 10.7.6(1) of the Act
and the Accused allowed that minor to gamble on the two occasions in breach of section 10.7.3(1) of the Act.
No prior convictions Extensive remediation of the issues including a licence condition to get an independent risk assessment on all 14 venues.
VGCCC v Correct Bet Pty Ltd (Coburg TAB) Melbourne Magistrates’ Court
13/02/2025
Without Conviction
Aggregate fine of $3,000
Costs awarded to VGCCC in amount of $ 5,500
Allow a minor to gamble (s 10.7.3(1)) x 1
Failure to supervise vending machine (s 10.6.10) x 1
$26,923.40 On a single occasion on 20 October 2023, a minor aged 17 years and 9 months entered the Coburg TAB and placed a bet using an EBT. The total value of bet placed was $153.
Early plea of guilty, and no prior convictions.
VGCCC v Supreme Edinburgh Pty Ltd (Duke of Edinburgh)
Melbourne Magistrates’ Court
07/02/2025
Without Conviction
Aggregate fine of $2,500
Costs awarded to VGCCC in amount of $ 4,950
Minor entered gaming machine area (s 10.7.6(1)) x 1
Allow a minor to gamble (s 10.7.3(1)) x 1
Failure to supervise vending machine (s 10.6.10) x 1
$50,000.60 On a single occasion on 14 October 2023, a minor aged 17 years and 9 months entered the Duke of Edinburgh and placed a bet using an EBT. The minor also entered the gaming machine area. The total value of bet placed was $100.
Early plea of guilty, and no prior convictions.
VGCCC v Australian Leisure and Hotel Group (ALH)
(Albion Charles Hotel, Cramers Hotel, Doncaster Hotel, Excelsior Hotel, Rose Shamrock & Thistle Hotel)
Melbourne Magistrates’ Court
04/10/2024
Without Conviction
Aggregate fine of $175,000 for male minor
$2,500 for female minor
Costs awarded to VGCCC in amount of $45,000.
6AAA:
$275,000 for male minor, $3,500 for female minor
Charges 24 in total
10.7.3 x 15 (allowing a minor to gamble)
10.7.10 x 5 (failure to supervise vending machine)
10.7.6 (1) x 3 (minor enters a gaming machine area)
10.7.6 (1) x 1 (Minor enters gaming machine area at Westside Taverner Hotel.
$443,065.60 Charges relate to the attendance of a male minor at various venues operated by ALH, and a female minor on one occasion.
Early plea of guilty, meaningful steps to improve compliance, no prior convictions.
VGCCC v
Rumotel Pty Ltd
Melbourne Magistrates’ Court
25/09/2024
Without Conviction
Fined $25,000.
Ordered to pay the VGCCC’s costs in the amount of $15,000.
Charges 1-33: s3.8A12(1)(a)- Your Play Charges
Charge 34:
s3.8A12(1)(b)- Your Play kiosk no functioning
Charge 35:
s9A.1.18(3)- Failure of employee to complete training as required by a gaming industry employee.
Charges 36 and 37:
s3.4.6- Failure to comply with venue operator licence that a Responsible gambling officer be available in the gaming machine area.
$2,145,072 Between 9 September and 2 December 2022 failing to ensure, YourPlay equipment installed on the 33 separate EGMs and the YourPlay kiosk, was functioning in the manner it was designed and programmed to function.
Failing to ensure that a staff member, engaged to perform the duties of a gaming industry employee, completed Module 2 training within 6 months of commencing his duties as required by s 9A.1.18(3) of the GR Act.
On 29 September and 6 October 2022 by failing to comply with a Venue Operator Licence condition that a RGO be available in the authorised gaming machine area at the Tower Hotel.
VGCCC v Tabcorp Wagering (VIC) Pty Ltd Melbourne Magistrates’ Court
13/06/2024
Without Conviction fined $274,000. Ordered to pay the VGCCC’s costs in the amount of $96,417.17.
6AAA: $400,000
Allowing a minor to gamble x 30 (10.7.3(1))
Failing to ensure a vending machine is supervised x 13 (10.7.10)
$716,955 Tabcorp charged with 30 offences of allowing a minor to gamble and 13 charges of failure to reasonably supervise EBT over 3 separate offending periods.
Tranche 1- 6 May to 9 May 2022
Tranche 2- 8 September to 1 November 2022
Tranche 3- 6 September to 20 October 2023.
The minor placed 36 bets over this offending period totaling $6,015.
Early plea of guilty, cooperation with authorities, genuine remorse, compensation paid to victim, significant compliance measures taken.
VGCCC v Lindec Pty Ltd (Edwardes Lake Hotel) Heidelberg Magistrates’ Court
08/05/2024
Without conviction adjourned undertaking.
The conditions of that undertaking are that Lindec:
- must be of good behaviour for a period of one year, or else be resentenced on these matters; and
- must pay $6,000 to the court fund (i.e. in lieu of a fine) by 30 June 2024, with the intention that money be allocated to a gambling support program.
Order to pay VGCCC costs of $3,900.
Allowing a minor to gamble x 2 (10.7.3(1)
Failing to ensure a vending machine is supervised x 2 (10.7.10)
$51,777.60
On 21 September, and 11 October 2022 a minor of the age of 16, entered the Edwardes Lake Hotel and gambled on both occasions, with total bet value of $215.
Early plea of guilty, remorse, no prior convictions, evidence good corporate citizen, had spent considerable amount of money on AI-powered CCTV age identification technology. This expenditure was a significant mitigating feature.
VGCCC v Anicetus Pty Ltd (Northcote Tab) Melbourne Magistrates’ Court
19/04/2024
Without conviction, fined $7,000. Ordered to pay costs of $2,960. 6AAA: $10,000.
Allow a minor to gamble (s 10.7.3(1)) x 2
Failure to supervise vending machine (s 10.6.10) x 2
$51,777.60 On two occasions in September 2022, a minor aged 16 entered the operator’s TAB and placed a bet using an EBT. The total value of bets placed was $310.
The accused had no priors, the staff supervising the machines at the time were undergoing personal hardship, and steps had been taken towards further risk mitigation.
VGCCC v Bluebet Pty Ltd Sunshine Magistrates’ Court
08/04/2024
Without conviction, fined $50,000. Ordered to pay costs of $7,620. 6AAA: $70,000 with conviction
Display betting advertising in certain locations (s 4.7.1(1) x 43 $954,187.20 The accused displayed gambling advertising over a 14-day period in 2022 on or above public roads.
The accused had no priors, and the fault was inadvertent, with the advertising booked by an agency.
VGCCC v the Brunswick Club Pty Ltd (Brunswick Club) Melbourne Magistrates’ Court
20/02/2024
Without conviction, fined $7,500. Ordered to pay costs of $1,220. 6AAA: $10,000 with conviction.
Minor entered gaming machine area (s 10.7.6(1)) x 1
Allow a minor to gamble (s 10.7.3(1)) x 3
Failure to supervise vending machine (s 10.6.10) x 1
$92,460.00 On three occasions on 19 and 20 October 2022, a minor aged 16 entered the Brunswick Club and placed a bet using an EBT. On one occasion, he also entered the gaming machine area. The total value of bets placed was $265.
The accused had no priors, is a not-for-profit and produced evidence of remorse and steps to mitigate risk of future breaches.
VGCCC v Cathay International (Parkview Hotel)
Melbourne Magistrates’ Court
20/02/2024
Without conviction, fined $4,000 aggregate. Ordered to pay costs of $1,220. 6AAA: $6,500.
Minor entered gaming machine area (s 10.7.6(1)) x 1
Allow a minor to gamble (s 10.7.3(1)) x 1
Failure to supervise vending machine (s 10.6.10) x 1
$48,079.20 On 17 October 2022, a minor aged 16 entered the gaming machine area of the Parkview Hotel and placed a bet on an EBT to the value of $15.
The accused had no priors and is struggling commercially. Evidence of remorse. Accused took steps to mitigate risk of future breaches.
VGCCC v Kevak Pty Ltd (Olympic Hotel)
Melbourne Magistrates’ Court
19/02/2024
Without conviction, fined $5,000 aggregate. Ordered to pay costs of $3,820.
Minor entered gaming machine area (s 10.7.6(1)) x 2
Allow a minor to gamble (s 10.7.3(1)) x 3
Failure to supervise vending machine (s 10.6.10) x 1
$114,650.40 On 30 September, 1 October, and 7 October 2022, a minor aged 16 entered the Olympic Hotel. On two occasions, he entered the gaming machine area. On each occasion, he placed a bet using an electronic betting terminal. The total value of the bets was $690. The minor’s mother had attended the venue five months earlier warning it that the minor had been gambling at nearby venues, and provided a photograph of him.
The accused had no priors despite operating the venue since 1995. It had made a significant investment in facial recognition as a risk-control measure after the incident, which the magistrate said called for a significant discount in penalty. Her Honour said she was considering a $15,000 fine save for the expense of rolling out facial recognition.
VGCCC v Altona RSL Melbourne Magistrates’ Court
13/12/2023
Without conviction,fined $4,000 aggregate. Ordered to pay costs of $4,160. 6AAA:
Minor entered gaming machine area (s 10.7.6(1)) x 1
Allow a minorto gamble
(s 10.7.3(1)) x 1
$44,380.80 On 17 September 2022, a minor aged 16 entered the Altona RSL, signed-in at the reception terminal (where a staff member was present) and entered the gaming floor. He played on an electronic gaming machine for approximately 10 minutes. No staff member approached the minor or asked him for identification.
Magistrate held that it was significant mitigation that Altona RSL had operated machines since 1990s with no prior convictions. Also significant that Altona RSL is directed to charitable purposes.
VGCCC v Preston Hotel (Operations) Pty Ltd Melbourne Magistrates’ Court
7/12/2023
Without conviction, fined $15,000 aggregate. Ordered to pay costs of $10,300. 6AAA: $28,326.64 with conviction.
Allow a minor to gamble (s 10.7.3(1)) x 4
Failure to supervise vending machine (s 10.6.10) x 1
$91,633.20 In May and September 2022, a minor aged 16 gambled on six occasions (across four days) at the Preston Hotel using EBTs. On one of those occasions, the minor interacted with a staff member and was still not checked for identification. Total value of bets: $2,500. Magistrate said significant mitigating features were a large increase in interest on commercial loans because the accused’s risk profile had changed after charges were filed; and substantial preventative measures adopted by accused after offending came to light. VGCCC v
Australian Leisure & Hospitality Group Pty Ltd
Melbourne Magistrates’ Court
24/08/2023
Without conviction, fined $550,000
aggregate. Ordered to pay costs to be agreed.
6AAA: $1m.Failing to ensure proper installation of player account equipment
(s 3.8A.10(1)) x 62
$1,352,145.60 In November and December 2021, accused failed to ensure interactive display screens (used for pre- commitment system ‘YourPlay’) were installed on 220 EGMs in 62 venues. Contravention
found to be wilful and knowing.
VGCCC v Bingo Bonanza Heidelberg Magistrates’ Court
29/10/2020
Court ordered the accused to pay $500 to the court fund and released the accused on a good behaviour bond for 12 months. The Magistrate also ordered the accused to pay costs of $200.
1. 8.5.1 - Unlicensed management or control of a bingo centre
2. 2.2.1-Conducting unauthorised gambling –Bingo sessions, raffles and lucky envelopes
The maximum penalty for charge 1 is 100 penalty units.
The maximum penalty for charge 2 against a corporate accused is 1000 penalty units
Between June 2019 and January 2020, Bingo Bonanza regularly conducted sessions of bingo on a commercial basis at the Premises. During this period the Bingo Centre did not have a operators licence.
VCGLR v Summerhill Hotel Heidelberg Magistrates’ Court
10/12/2020
Without conviction, fined $15,000 aggregate. Ordered to pay costs of $9,251.
Allow a minor to gamble (s 10.7.3(1)) x 8
Failure to supervise vending machine (s 10.6.10) x 1
$156,027.40 Between March and July 2018, the minor aged 15 and 16 at the time, gambled at the Summerhill Hotel in Reservoir. VCGLR v Supreme Browns Pty Ltd Heidelberg Magistrates’ Court
10/12/2020
Without conviction, fined $5,000 aggregate. Ordered to pay costs of $4,000.
Allow a minor to gamble (s 10.7.3(1)) x 3
Failure to supervise vending machine (s 10.7.10) x 1
Allow minor on licensed premises x 1 (s 120(1) of the Liquor Control Reform Act 1998)
$80,595.00 In August 2019, a minor aged 16 gambled at the Browns Corner Hotel at Coburg. VCGLR v Tabcorp Heidelberg Magistrates’ Court
10/12/2020
Without conviction, fined $18,000 aggregate. Ordered to pay costs of $17,469.
Allow a minor to gamble (s 10.7.3(1)) x 4 $76,428.00 Between March and July 2018, a 15-16 year-old gambled using Tabcorp EBTs at four venues (one charge per venue) around the northern suburbs of Melbourne, on 25 occasions. Tabcorp self-reported the matter to VCGLR.
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